Subscription & payments > Payments > How can I apply for a refund?

How can I apply for a refund?

If you purchased a subscription plan or activated an introductory offer on our website, you can request a refund by reaching out to our support team. 

Steps to Request a Refund: 

  1. Email us at support@nevlin.com or submit a ticket here in the Support Center. 
  2. Specify the email address associated with your Nevlin account and state that you are requesting a refund. 
  3. Provide any additional details or payment receipts if you have them available. 


We assess refund requests on a case-by-case basis, guided by our current policies and applicable laws. Once approved, refunds are sent back to the original payment method and typically take 5 to 10 business days to post to your bank account. 

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